Job Title
 Average Annual Income  Projected Job Growth, 2012-22*  Projected Job Openings, 2012-22
Office Clerks $29,990
810,900
Customer Service Representatives $33,370
941,600
Secretaries and Administrative Assistants $34,000
587,600
Bookkeeping, Accounting and Auditing Clerks $37,250
370,000


*Projected Job Growth, 2012-2022 Key

Faster than average
(more than 15%)
Average
(8% to 14%)
Slower than average
(less than 7%)





The Business, Management, Marketing, and Related Support Services field includes jobs that deal with the everyday operations of businesses and other organizations in many different capacities.

Bookkeeping and Accounting Clerks, for instance, use different types of software to keep track of a business or organization's finances. They may process invoices to make sure their organization gets paid, pay their organization's bills, and help manage budgets. Office Clerks are usually responsible for general clerical duties in an office, like answering phone calls, sorting mail, directing visitors, and keeping track of office records. Secretaries usually have similar duties.

Customer Service Representatives answer customer questions, take purchase orders, and resolve issues with customer accounts. They can also help process returns. Some Customer Service Representatives help customers over the phone, but others may use the internet to respond to questions or help customers in person.

Because nearly every type of business or organization requires office and administrative work, jobs similar to the Office and Administrative Support ones listed here may be found in other fields, too.